Skip to main content

Part 1: Managing Addresses as a Customer

Prerequisites
Before a customer can manage addresses, an admin must have:
  • Added the Address Management link to the Customer Account menu (see Installing the Address Book App → Step 4).
  • Enabled the Address Management extension on the Customer Account page.

Accessing Address Management

  • Log in to your Customer Account.
  • From the account menu, select Address Management.
  • All addresses saved to your company location will be listed here.
  • Adding a New Address
  • Click Add new address.
  • Fill in the required fields: Label (e.g., “Warehouse,” “Main Office”) Address City Zip Code
  • Click Save.
The new address is saved to the company location and becomes available to select at checkout.

Editing an Address

  • Find the address you want to update in the list.
  • Click the pencil (edit) icon next to it.
  • Update the necessary fields.
  • Click Save to apply your changes.

Deleting an Address

  • Find the address you want to remove in the list.
  • Click the trash can (delete) icon next to it.
  • Confirm the deletion when prompted.
Note: Deleting an address removes it permanently from the company location. It will no longer be available as an option at checkout.

Part 2: Managing Addresses as an Admin

Admins can add, edit, or delete a company location’s additional addresses directly from Shopify Admin, using the Additional Addresses block installed on the Company Location Details page (see Installing the Address Book App → Step 2).
  • Navigating to a Company Location
  • In Shopify Admin, go to Customers.
  • Select Companies.
  • On the Companies list, click the company you want to manage .
  • On the company’s page, scroll down to the Locations section and click the specific location you want to manage.
  • This opens the Location Details page, which includes shipping/billing address, payment methods, tax details, and the Additional Addresses block.

Adding a New Address

  • On the Location Details page, find the Additional Addresses block.
  • Click Add address.
  • Fill in the address details.
  • Click Save.
  • The address is now available to the company at checkout and in the customer’s Address Management page.

Editing an Address

  • In the Additional Addresses block, use Search addresses to find the address if needed.
  • Click the pencil (edit) icon next to the address.
  • Update the necessary fields.
  • Click Save.

Deleting an Address

  • In the Additional Addresses block, locate the address you want to remove.
  • Click the trash can (delete) icon next to it.
  • Confirm the deletion when prompted.
Note: Deleting an address here removes it for the entire company location — it will no longer appear for any customer managing addresses from their Customer Account.